In this section you will find all the information related to our product shipping service, including delivery times, costs and carriers we use.
Delivery time
Standard delivery time is 3-5 business days from purchase confirmation. However, it is important to note that this time can vary depending on the location of the recipient. In some cases, the delivery time could be longer due to distance or weather factors.
Conveyors
We work with three reliable carriers to guarantee a satisfactory shipping experience: Coordinadora, Servientrega and Interrapidisimo. The choice of carrier will depend on the place of destination and the availability of each of these transport companies.
Shipping costs
Shipping costs will vary depending on the weight and dimensions of the package, as well as the location of the recipient. These costs will be calculated automatically during the purchase process.
packaging and shipping
We promise to pack and ship products safely so they arrive in optimal condition. If for any reason the package arrives damaged, please contact us immediately so we can resolve the situation.
Delivery delays
In case of any delay or unforeseen during the shipping process, we promise to keep our customers informed and to do everything possible so that the package reaches its destination in the shortest possible time.
If you have any questions or comments about our shipping service, please contact us through our email or customer service line. We appreciate the trust placed in us and we are committed to providing the best experience to our customers at all times.
If you have any questions, please write to us at: servicioalcliente@kikerodriguez.com.co