Terms & Conditions
Transactions carried out through the site www.kikerodriguez.com.co (the “Site”) are subject to these terms and conditions (the “Terms and Conditions”). It is a requirement to buy on the site the acceptance of the Terms and Conditions described below.
Anyone who makes a transaction on the Site declares that they are aware of and accept these Terms and Conditions. Likewise, any user who visits the Site is understood to know and accept each and every one of the conditions of these Terms and Conditions. In these Terms and Conditions, “Customers” will be referred to jointly as visitors to the Site, potential buyers and buyers.
Customers may purchase footwear and clothing products. The Customer's registration on this Site constitutes an essential condition to purchase products through it. To do this, the Client must register their basic data on the registration page, including personal information such as citizenship card number, address, email and telephone numbers. When entering their data, the Client declares under oath that they correspond to true and current information. Registration and purchases by Customers on the Site must be made by adults exclusively. Customer registration information will be collected, stored and used by KIKE RODRIGUEZ, maintaining sufficient security standards to prevent any tampering, loss, consultation, use or unauthorized or fraudulent access, and guaranteeing the rights of data owners. . The information requested in the registration is for the purpose of registering the Customer and eventually acquiring the items mentioned on the Site. The information will be used for statistical and promotional purposes. Once registered, if the Client decides to buy any of the products mentioned on the Site, according to the selected payment method, it will be necessary for them to provide their financial information, including specific information on their credit card, address where they receive the invoices, telephone and address to which KIKE RODRIGUEZ sends its products and it is understood by ACCEPTING your order, that the client agrees with your purchase and therefore we as a COMPANY, proceed to its enlistment and dispatch.
Promotional or Advertising Communication
Clients expressly authorize KIKE RODRIGUEZ to send them promotions to the email registered on the Site according to the characteristics of each Client according to the purchases and links visited. The Client may request the suspension of all promotional or advertising communication sent to his email by sending an email in this regard to servicioalcliente@kikerodriguez.co.
Procedure for using this Site
Through this Site, the Customer is informed in an unequivocal and easily accessible manner, of the steps that must be followed to purchase products through the Site. The Site indicates the postal or email address of KIKE RODRIGUEZ and the technical means available to the Client to identify, update and correct errors in the shipment or in their data. All persons registered on the Site may request proof of authorization for the processing of their data, request information from KIKE RODRIGUEZ regarding the use it is giving them, revoke the authorization or request the deletion of the data provided that the Superintendency of Industry and Commerce through administrative act establishes that KIKE RODRIGUEZ failed to comply with current legislation on the protection of personal data. The means of payment reported on the Site may be used. If the bank cards accepted on this Site are used, they are subject to the existing contract between the client and the issuing bank, without KIKE RODRIGUEZ having any responsibility in relation to the aspects indicated in said contracts.
Formation of Purchase Consent
Consent on the part of the consumer is manifested in the purchase steps of the Site by accepting each one of them and is perfected with the final manifestation of purchase after having reviewed the summary of the order. Before the final confirmation of purchase, the Customer may cancel the purchase at any time. KIKE RODRIGUEZ will issue an acknowledgment of receipt of the same to the email registered by the Client when registering, with information on the delivery time, exact price, including taxes, shipping costs and the way in which the payment was made. Crossed Out Prices When a crossed out price is shown on the Site and the sale price is indicated in its place, said crossed out price corresponds to a decrease in the initial sale price of the products due to the mere liberality of the company, this price will always be lower than the initially offered by KIKE RODRIGUEZ .
Exchange and return policies:
In the event of defects in the quality or suitability of the goods purchased through the Site, the legal guarantee may be used in the terms stipulated in these terms and conditions. In order for it to be appropriate to make changes and returns, it is required that the object of the contractual obligation has been defective or useless for normal use. In order for changes or returns to proceed, it is required that it be requested within 30 days from the date of purchase of the good, in case of deficiencies in manufacturing, processing, materials or in case it is not entirely suitable for use or consumption. to whom it is intended. In the event that the term to deliver the product expires, when the delivered product does not correspond to what was requested, or when it corresponds to an unsolicited operation, Clients will have the right to request the resolution or termination of the contract, and obtain a note credit for the value of the purchase without any withholding or discount. Said credit note will be valid for ninety (90) calendar days. In order for the credit note to be issued, the product being returned must be at the KIKE RODRIGUEZ facilities; for this, the client must notify the customer service area of KIKE RODRIGUEZ of his intention to return the product within thirty (30) calendar days following the date of the initial purchase, THE CLIENT will be in charge of sending the product and KIKE RODRIGUEZ will validate that it is in the return conditions required by the company: The product must be unused, with labels, in perfect condition and must have the original packaging in the event that the defect of the good could have been detected. at first sight, such as when it is a color, model or size different from the one requested. After the first 30 days from the receipt of the product, no changes or returns will be made when the reasons are attributable to personal tastes or appreciations of the Client.
Warranty Unless otherwise specifically indicated on the Site in relation to a product, the products sold there will have a 30-day warranty.
Use of Personal Data Registered on the Site
The sole registration of the Client on the Site will be the express, informed and prior acceptance for the access, file, and use of the Client's information granted through the Site, including but not limited to his personal information and sensitive data, by KIKE RODRIGUEZ and third parties authorized in these Terms and Conditions. The purpose of processing the Client's personal data will be to validate purchase orders, improve the information work of the Site, support and improve the marketing and marketing and promotion strategies of the products and services provided by the Site, analyze profiles of users, and circulate and send promotional or commercial information about KIKE RODRIGUEZ .
KIKE RODRIGUEZ may transfer, under any title, the Clients' personal data to its affiliated or related companies, and third parties that have entered into agreements with KIKE RODRIGUEZ , located in Colombia or abroad. The Client accepts and acknowledges that in the event that KIKE RODRIGUEZ transfers his personal information to other countries, it will be governed by the applicable regulations in the country of destination.
With the acceptance of these Terms and Conditions, the Client freely, expressly and previously declares to have been informed about the rights that the regulations and jurisprudence grant him as the owner of his personal data and that are listed below:
- Know, update and rectify your personal data against KIKE RODRIGUEZ or any person in charge or in charge of the processing of your personal data. This right may be exercised, among others, against data that is partial, inaccurate, incomplete, divided, misleading, or whose processing is expressly prohibited or has not been authorized.
- Request proof of the authorization granted to the person in charge or in charge of the treatment, except when the law expressly exempts it as a requirement for the treatment.
- To be informed by the person in charge or in charge of the treatment, upon request, regarding the use that has been given to the personal data.
- Submit complaints to the Superintendence of Industry and Commerce for violations of the personal data protection regime.
- Revoke the authorization and/or request the deletion of personal data when the treatment does not respect the constitutional and legal principles, rights and guarantees. The revocation and/or deletion will only proceed when the Superintendence of Industry and Commerce has determined that in the treatment the person in charge or in charge has incurred in conduct contrary to the law and the Constitution.
- Free access to your personal data that have been processed. Likewise, the Client declares to know that it will be his power to provide the Company with information on sensitive data and that it is at his total discretion to provide any sensitive or non-sensitive personal data that is required by KIKE RODRIGUEZ . Notwithstanding the foregoing, failure to provide the personal data required by this Site may prevent its operation and your access to the information, functionalities or services contained therein.
- If you want more information about the measures or methods, contact the following email: servicioalcliente@kikerodriguez.co KIKE RODRIGUEZ is not responsible for illegal interceptions or violation of their systems or databases by unauthorized persons, nor for the improper use of the information obtained by these means. The Information contained in this site KIKE RODRIGUEZ may modify any information contained in this site, at any time and without prior notice, until the moment of the validation of the transaction, which will bind KIKE RODRIGUEZ , subject to the validation conditions.
Contact address:
Colombia
Barranquilla, Atlantic
Administrative Headquarters: Calle 95 #49D-57 Floor 2
Palmas Shopping Center Cra 51B #82-100 Local 1
Bucaramanga, Santander
Cra 36 # 52-23 Header
Customer Service Line +573152298557
Email: customerservice@kikerodriguez.co